Api & Plan Settings

Overview

• Your Current Plan (Plus): See key details about your usage limits, such as message limits, max chatbots, and max documents.
• API Credit: Track and manage your balance, which covers both external API calls and any embedded chat widgets on your site or app.
• Generate and Manage API Keys: Create secure credentials (Consumer Key & Consumer Secret) to integrate Artiko.ai with your applications.

1. Accessing “API Plans & Settings”

1. Open Artiko.ai Dashboard: After logging in, use the left-hand navigation menu to locate “Api & Plan Setting”. Click to enter the page.
2. Explore the Section: Here, you can review your Plus plan details, see your remaining API credit, and generate or regenerate API keys.

2. Your Plan (Plus)

At the top of the page, you’ll see your active plan details—specifically the Plus plan. This section generally shows:

• Plan Name: You’ll see Plus indicated, alongside relevant usage limits.
• Key Limits: These might include the number of messages allowed in a 3-hour window, the total chatbots you can create, the max number of documents, and so on.
• Users Allowed: Check whether your plan includes additional users or if only a single user is permitted.

If you have questions about your plan’s features or resource limitations, feel free to reach out to Artiko.ai Support.

3. API Credit

In the center of the page, you’ll find the API credit balance. This balance is consumed by:

• All external API requests you make to Artiko.ai.
• Any live interactions through chat widgets you’ve embedded on your site or application.

To ensure uninterrupted service:

1. Click “Add balance”
   This brings up a prompt or modal to complete the payment process.
2. Complete the Transaction
   Once your payment is confirmed, the updated balance appears on the dashboard, ready for immediate use.

4. Generating and Managing API Keys

The API Keys section is where you create and manage your Consumer Key and Consumer Secret, which are essential for authenticating requests from your external applications.

1. Generate API Key
   Click “Generate API Key” to produce a new Consumer Key and Secret. Copy these values in a secure location, as the secret is only visible once upon creation.
2. Deleting or Rotating Keys
   If you need to revoke a key for security reasons, use the Delete option. You can always generate a new key afterward.
3. Safe Storage
   Never share your Consumer Secret publicly. If compromised, generate a new key and update all services relying on the old one.

6. Troubleshooting & Support

• Insufficient Credit: If your API calls or chat widgets stop functioning, verify that your balance is not depleted.
• Authentication Errors: Double-check your Consumer Key and Consumer Secret if you encounter authentication failures.
• Rotating Keys: After regenerating a key, remember to update all applications that use the old credentials.
• Contact Support: If issues persist, reach out to Artiko.ai’s support team or check the API & Reference section for in-depth guidance.

Conclusion

The API Plans & Settings page is your primary resource for ensuring smooth operation of Artiko.ai with the Plus plan. Monitoring your credit balance, properly managing your API keys, and understanding your plan limits are all key steps to a successful integration. If you need any assistance, the support and documentation channels are available to help every step of the way.